Customer support
Common questions answered in minutes from your own docs. The hard ones come to you.
Half the messages your team answers are the same ten questions. Where's my order, how do I reset this, do you do X. Each one pulls someone off real work, and the customer still waits hours for a two-line answer.
What we build in the hour
We give an AI step your FAQ, your policies and a batch of past replies. New emails, tickets or chat messages get answered from that, in your tone. Anything it isn't sure about, anything angry and anything about money goes to a person with a drafted reply and a one-line summary.
What changes after
Routine questions get answered in minutes, any time of day. Your team only sees the ones that need a person, and those arrive already summarized.
Questions
What if it gets something wrong?
We start in draft mode: it writes, a person sends. Once you trust it on a type of question, that type goes automatic. You decide which.
Will customers know it's AI?
Up to you. Most owners sign the replies from the team and keep a person one click away.
Other things we can build in an hour
- Lead follow-upEvery new lead gets a reply in two minutes, in your voice, even at 2am.
- Client onboardingClient signs. The welcome email, folder, invoice and kickoff call go out on their own.
- Admin workForms, emails and PDFs typed into the right place on their own. The copy-paste stops.
- SOPsRecord yourself doing it once. Get the step-by-step your team follows.
- The Monday reportSales, cash and pipeline in one plain-English email before you sit down.
Watch it get built
The task you're thinking of right now. That one.
Twenty minutes, free. By the end of the call you'll know if an hour fixes it.
No pitch. No deck. If it's not a fit, I'll say so.